Meet our skilled Pet Resort Team

Jay grew up in Wauwatosa, Wisconsin.  In elementary school, Jay only ever checked out dog breed books or animal care books.  At a young age, he became knowledgeable about animals but was not allowed to have a pet until much later on.  Eventually, he got his first dog and then added

Madeline grew up in Wauwatosa, Wisconsin. She was influenced at an early age by the likes of Steve Irwin and David Attenborough to want to help animals in any way possible. For her, she saw no other option than to live her life helping animals.

Val grew up in Kenosha, but was born in Chicago. She had a dog named Sidd when she moved out on her very own and he was her best friend. Her relationship with Sidd caused a deep human animal bond that forever changed her life.

Amy Shepherd is our Certified Pet Dog Trainer and our Enrichment Coordinator. She has been a Client Service Representative and Veterinary Assistant with Brook-Falls Veterinary Hospital & Exotic Care.

Kay hails from Menomonee Falls; she has lived here all her life. Animals have always been an interest for her. Her family “always had a dog or cat in the house.” She grew up enjoying reading stories about dogs and horses.

Jenna grew up in East Troy, Wisconsin, until moving to Menomonee Falls with her boyfriend. Jenna started her veterinary career path by dog walking, pet sitting, and working at boarding facilities. She is now an attendant at Brook-Falls Luxury Pet Resort and Doggy Day Care.

Ashley is a Pet Resort Attendant at Brook-Falls Luxury Pet Resort & Doggy Day Care. Growing up in West Allis with her mom, dad, and brother, Ashely had many pets, including dogs, cats, lizards, guinea pigs, snakes, and birds.

Mason grew up in West Allis, Wisconsin, with his mom, an avid marathon runner, and dad, who has completed an Ironman competition and is currently working on his second competition.

Lexie is the daughter of our long-time certified veterinary technician – now business manager Jennie Gross. To say, Lexie’s life has been filled with animals is no exaggeration.

Morgan was raised in West Allis, WI with her mom, dad, and younger siblings, Aaron and Audrey. As a child, she had such a strong bond with animals that her family gave her the nickname Snow White.

Liz is from Menomonee Falls, WI. She is interested in working with a variety of species and their personalities. Each animal has something to teach us and she can't wait to learn more from them all. Her cat Crunchy loves treats, rolling on her back and venturing outdoors while supervised.

Kyle was born and raised in Wisconsin where he lived with his mom, dad, and sister. Kyle’s family always had a house full of pets. From a young age, Kyle’s family instilled in him to do the right thing by animals and people, without exception.