Your Pet's First Visit
A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare.
At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.
Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations.
| Before Your First Appointment |
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Appointment Policies
Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.
While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
"Where do I even begin?The staff at Brookfalls squeezed me in at the end of their workday to see my bunny Gloss when he was going through a major GI stasis and megacolon episode. His entire abdomen was inundated with a massive buildup of poop so large that he was swollen like a balloon.I could pay for the visit with them, but an er would've cost too much and I'd have had to make the hard decision to euthanize my baby.Had brookfalls not come through and accommodated my needs, my bunny wouldn't be here, in recovery and getting better.Two months ago he got neutered there and I was fearing that, like a lot of bunnies, he wouldn't survive the anesthesia. They took every avenue to reassure me, and did the proper pre-op tests and imaging to make sure they did everything correctly. He made it through the surgery beautifully.This is why I'm a client for life.For an exotic vet, they are not only extremely affordable, but they are THOROUGH, and they are well-equipped. Their office is beautiful and clean, their staff is kind and compassionate, and their doctors listen and react to your needs.If you want a high level of care, and a team that will go the extra mile to do everything they can to keep your baby healthy and alive, go to brookfalls.I owe them everything."
Jordan P.
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