Client satisfaction is a top priority at Brook-Falls Veterinary Hospital and Exotic Care. Our veterinarians and team take great pride in providing every pet with high-quality veterinary care and treating each pet like they are our own.
We believe testimonials from other Menomonee Falls pet owners are a great way to know more about us. In an ongoing effort to improve our practice, we would greatly appreciate knowing more about what you think of our services and team.
Veterinary Services (left) Resort Services (right)
"Last Thursday our chicken Pearl had an issue...her vent was prolapsed. I usually try to do the special cares for my feathered girls at home the best that I can. This time it was worse than either of the other two times she had it happened to her. After about 24 hours of trying everything I could, nothing was working and it wasn't getting better so the decision was made to seek professional assistance. In my area there was nobody. I didn't mind doing the 45 minutes drive to Brook-Falls! I was also glad that they could squeeze us in and Dr. Root even took some extra time to speak with us after they were technically closed for the day. I am very greatful he was knowledgeable about chickens! He clearly loves what he does and it shows!!! He sent us home feeling better about Pearl's condition and with medications to help her along the path. At the follow-up exams his care and compassion for"Pearlie Girlie"continued to show. He called her Pearlie Girlie, we thought that was such a cute nickname and now we can't stop calling her that too. So a huge thank you to Dr. Root for the great care you gave to Pearlie Girlie, we appreciate it so very much!!!"
Cheryl B.
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