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Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Personal checks (with proper identification)
  • Pet insurance (see below)
  • CareCredit (see below)
  • Scratchpay (see below)

Wellness Plans

Wellness plans are a great way to save on your annual visits. We have various plan options, depending on your budget and the stage of your pet’s life.

Wellness plans also complement most types of pet insurance. Please ask us for more information.

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, PetPlan, or Pawlicy Advisor.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Sign up for Care Credit for Brook Falls Veterinary Hospital.

Scratch Pay

A veterinary loan company, Scratch Pay is not a credit card and does not affect your credit score when you apply for approval. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Brook-Falls Veterinary Hospital and Exotic Care has been provided. Apply now at scratchpay.com.

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"Last Thursday our chicken Pearl had an issue...her vent was prolapsed. I usually try to do the special cares for my feathered girls at home the best that I can. This time it was worse than either of the other two times she had it happened to her. After about 24 hours of trying everything I could, nothing was working and it wasn't getting better so the decision was made to seek professional assistance. In my area there was nobody. I didn't mind doing the 45 minutes drive to Brook-Falls! I was also glad that they could squeeze us in and Dr. Root even took some extra time to speak with us after they were technically closed for the day. I am very greatful he was knowledgeable about chickens! He clearly loves what he does and it shows!!! He sent us home feeling better about Pearl's condition and with medications to help her along the path. At the follow-up exams his care and compassion for"Pearlie Girlie"continued to show. He called her Pearlie Girlie, we thought that was such a cute nickname and now we can't stop calling her that too. So a huge thank you to Dr. Root for the great care you gave to Pearlie Girlie, we appreciate it so very much!!!"

Cheryl B.

Vet Visit Daycare/Boarding
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