Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Personal checks (with proper identification)
  • Pet insurance (see below)
  • CareCredit (see below)
  • Scratchpay (see below)

Wellness Plans

Wellness plans are a great way to save on your annual visits. We have various plan options, depending on your budget and the stage of your pet’s life.

Wellness plans also complement most types of pet insurance. Please ask us for more information.

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, Fetch, or Pawlicy Advisor.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinarian procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

Scratch Pay

A veterinary loan company, Scratch Pay is not a credit card. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Brook-Falls Veterinary Hospital and Exotic Care has been provided. Apply now at scratchpay.com.

"I have three dogs, one is a sheltie which you would think is a laid-back dog but she's more like a fat cat. I have a bull mastiff mix who came from Texas and is dumber than a door knob but he's got more loving him than you'll ever find. Then I have a golden retriever who if anybody has a golden retriever knows how silly they can be. I take all the dogs to this vet and they treat each one with so much love and kindness I really appreciate the way they treat all of us not just my furry friends. They are kind and caring All the questions without looking at you as if maybe you should know the answer. I also have a Quaker monk bird and they have seen him also and if you know those birds they can be rather finicky at times. So please if you need a vet this one is the best there are lots of vets in this clinic and they are all fabulous, the staff is also very good!"

Kathy M

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