We are sorry for the inconvenience, but our phone system is being worked on. If you are not able to get a hold of us for an emergency during normal business hours, please call your closest emergency facility.
This is NOT A CONFIRMATION OF LODGING DATES. I agree and understand that this is not a reservation until a Brook-falls team member has contacted me with confirmation of lodging dates for my pet within 72 hours of submitting these pre-lodging forms.
PLEASE NOTE: This is a request only. You will be contacted shortly by a representative to schedule the actual time for the interview.
Closed Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day, New Year’s Day
Early check out: Pick up your pet before 10:00am and you will not incur that day’s charge!
*Services by appointment only. We cannot guarantee services that are not scheduled by appointment.*
By signing this below, I attest that I have administered the prevention prescribed and purchased from my veterinarian. Brook-Falls Luxury Pet Resort is not responsible for any fleas and/or ticks found as a result of my pets boarding and I am financially responsible for any treatment necessary.
If a guest becomes ill while boarding, Brook-Falls Luxury Pet Resort will attempt to contact the owner or the provided emergency contact immediately. In the event the owner or emergency contact cannot be reached and the pet requires emergency treatment, Brook-Falls Veterinary Hospital & Exotic Care, Inc will treat the pet and the owner will assume full financial responsibility under the guidelines authorized below.
The Pet Health Care Assurance (PHCA) option is available to lodging guests for a daily fee. PHCA will reimburse up to $300 in eligible veterinary expenses for illnesses or injuries that occur due to your pet’s stay. For full details, please refer to our Pet Health Care Assurance handout.
• Pre-existing conditions or illnesses or injuries sustained by the pet before arriving at Brook-Falls Luxury Pet Resort • Injury, illness or consequence when pets are lodged together at the client’s request. • Injury or illness caused by items that you bring (e.g., new food, treats, medication or chew bones causing GI upset, chewing their own bed/blanket or toys.) • Tracheal Bronchitis is not covered if the dog was not current on the required Bordetella and Bivalent Flu Vaccines or did not receive the required Bordetella and Bivalent Flu Vaccines at least 7 days prior to boarding. • Injury or consequence while the dog is in the hands of the client or authorized agent, while the dog is on our property. • Gastric Torsion Dilation Syndrome (BLOAT) • Any self-inflicted injuries, (e.g., broken teeth from biting at gates or doorways, broken toenails from jumping on gates or doorways, self-mutilation due to stress or attempts to escape, etc.) • Natural disasters. • Pets with Diabetes Mellitus are not eligible. • Injuries obtained while the dog is attending Enrichment.
6 hours of enrichment day Care $28/day—not available on weekends
3 hours of enrichment day care $17/day—not available on weekends
1 hour of enrichment day care $10/day—not available on weekends
**Temperament testing prior to any daycare play ½ day daycare included. (one time fee)
Individual playtime 15min (per day)
Extra exercise period outside (per day)
Senior Center
Pupcake; Frosty paw or pupscicle
Healthy Hills T/D Treat (per treat)
Holiday Meal $8.00 *seasonal item/day
Bag of Gourmet Holiday cookies $18 *seasonal item
Deluxe Toddler Bed Mattress with a blanket and sheet (per day)
Includes: Individual Play Time Healthy Hills T/D Treat Snack (per day)
Bath/brush/nail trim/ear cleaning/external anal gland expression
Price depends on guest weight and hair/coat. Please call us for specific information about pricing.
Nail Trim
Nail Trim with Dremel